Scan QR codes to report issues, receive instant AI diagnostics, coordinate assignments with technicians, and track accountability through a verified service history.
MaintainIQ is not just about QR codes. It handles full triage, technicians workflow, evidence capture, and preventive scheduling.
Scan equipment QR labels to access public status pages. Report failures anonymously with photos and contact details instantly.
Generative AI analyzes reported issues, generates root-cause hypotheses, maps immediate safety procedures, and estimates repair durations.
Supervisors allocate open tickets to technicians based on workload. Track statuses in real-time from assigned to resolved.
Every repair logs parts replaced, maintenance costs, and before/after images in a permanent service registry for auditing.
MaintainIQ is designed to support assets in diverse settings, giving physical operations audit-ready visibility.
An occupant, student, or staff scans the asset's QR code. They report a faulty AC, leaking pipe, or broken light with an optional photo upload. No authentication is required for report submission.
Our platform immediately requests Google Gemini diagnostics. The AI identifies potential root causes, offers initial troubleshooting advice, drafts a safety check, and assigns priority tags.
The supervisor assigns the open issue to an active technician. The technician logs in, inspects the AI diagnostics, executes repairs, and logs completion, before/after evidence, parts replaced, and costs.
The system logs a permanent service record, updates the asset status back to operational, schedules the next preventive checks, and completes the accountability chain.